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1.
I turn on the Digital
Video Recorder and nothing
happens . |
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Check
the power LED indicator.
If it is on (GREEN) then
power is being supplied to
the Digital Video
Recorder. If the LED is
not on, make sure that the
power cord is securely
connected to a live power
source. If the Digital
Video Recorder still does
not come on, remove the
power supply from its
compartment, reinsert it,
and try again. If there is
still no power, contact
your dealer. |
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2.
There is no image when the
DVR is turned on. |
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Make
sure the power 110V/220V
is right, then check the
RAM, and then check
whether the watchdog reset
is wrongly connected. |
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3.
The power-on process stops
at the literal image. |
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Please
check first whether there
is floppy disk inserted in
the floppy drive. If there
is, take it out, then
press any key. If it’s
not caused by the above
factor, please check
respectively whether the
DOM, hard disk circuitry
and power connection is
OK. |
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4.
The disposal to Version
DOM at the time of system
malfunction. |
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You
need to turn off the DVR
when moving the hard disk
in order not to cause any
damage.
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| 01. |
After
turning off the
machine, all hard
disks should be
taken out.
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| 02. |
After
restarting the
machine, if the
monitoring screen
works normally,
the LED indicator
is on blue (No
Recording), and
everything is OK
during the period
of warming
machine, we can
make sure there is
nothing wrong with
the DVR host.
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| 03. |
If
there is no
response after
reinserted the
hard disk, please
replace a new one,
the machine will
make new
configuration
automatically. |
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5.
The display screen is
dark. |
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Check
the Brightness and
Contrast toolbar in
single view. If the
controls are turned too
far down, the screen
will be dark.
If after trying this,
the screen is still
blank, try rebooting the
Digital Video Recorder
by pressing the power on
button. If this does not
solve the problem, turn
the Digital Video
Recorder off, wait five
seconds, and then turn
it back on. If the
problem persists after
trying all of these
suggestions, turn off
the Digital Video
Recorder and consult
your dealer for a
solution. |
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6.
The screen freezes up and
it does not respond to any
external input. |
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If
restarting your machine
doesn’t work, please ask
the technician from your
dealer for assistance. |
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7.
There is no signal on
the screen. |
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It
means there is no signal
inputting. If the camera
isn’t connected to
signal line at all,
please close “Start
Camera” Icon so as not
to waste the machine
efficiency. |
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8.
There is no signal from
the cameras. |
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Please
exchange the signal lines
at the back end, thus to
judge whether it’s wrong
with the DVR host. |
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9.
The Digital Video Recorder
keeps making a beeping
noise at regular
intervals. |
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Check
the Brightness and
Contrast toolbar in single
view. If the controls are
turned too far down, the
screen will be dark.
If after trying this, the
screen is still blank, try
rebooting the Digital
Video Recorder by pressing
the power on button. If
this does not solve the
problem, turn the Digital
Video Recorder off, wait
five seconds, and then
turn it back on. If the
problem persists after
trying all of these
suggestions, turn off the
Digital Video Recorder and
consult your dealer for a
solution. |
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10.
I hear irregular beeps
during operation of the
Digital Video Recorder and
the system halts. |
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The
problem is beyond the
scope of this manual.
Contact technical support. |
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11.
What standard of Modem is
supported by the DVR
currently? |
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| Voice |
Rockwell
Chipset |
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| FAX |
Class
1 |
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| Data |
No
limitation |
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12.
The keyboard or mouse does
not work. |
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Check
the connection and if the
problem continues, replace
the keyboard or mouse. |
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13.
The mouse can’t be
operated. |
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Please
make sure the NumLock key
on the keyboard is lighted
or not, thus to make sure
the machine is working on
the right way. And at the
same time, press
Ctrl+Alt+F2 to switch to
literal mode, then the
hard disk can be
reconfigured; press
Ctrl+Alt+F3 to switch back
to monitoring screen, then
the mouse should be able
to be moved; if it still
doesn’t work, please
restart the machine or
check whether the mouse is
connected well. |
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14.
The system cannot access
the Hard Disk Drive
correctly. |
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Check
whether the removable HDD
tray is placed on the
right place. |
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15.
I cannot save data to a
floppy diskette. |
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Ensure
that the disk has been
formatted at first. If you
find the diskette is
write-protected, eject the
diskette, slide the
write-protect tab to the
closed position, and try
again. If the diskette is
full, try using another
diskette or free up some
space on the diskette. |
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16.
The monitoring screen is
in right way, but I cannot
operate the function
of“playback”, or the
HDD capacity is less than
1GB. |
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The
HDD is not detected or HDD
malfunction. |
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17.
The hard disk LED
indicator on removable HDD
tray is on constantly. |
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Hard
drive malfunction. |
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18.
The images on the
monitoring screen come to
a standstill. |
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When
your system is in single
enlarged screen at the
size of 640*480, the
recording speed is changed
to be higher, while the
images the record chip
catches per second is in a
fixed number (the frame
number is shown to be 30
– the frames being
recorded actually ), the
images might be at a
standstill. |
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19.
16 port DVR monitoring
screen is in wrong order
suddenly and the cameras
are fewer than four. |
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One
capture card malfunction
or it's wrongly inserted. |
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20.
I can hear nothing with on
board Sound Card of F845
mainboard. |
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Enter
the peripherals of BIOS:
AC97, audio -> Auto
-> save -> exit
(enter again to reset). |
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21.
I can not monitor with
Internet Browser. |
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The
Shield and Gateway in the
system settings of the DVR
host should be set in
right way. |
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22.
What’s the major reason
that affects the size of
the recording images? |
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The
setup of camera
resolution, compress mode
(M-JPEG or MPEG-4), image
quality setting (choosing
the images in higher
quality means smaller
compression ratio, and
more space of hard disk
will be taken up; the
other way round, less
space will be taken up)
and the content of the
recording images will
affect the average size of
the images. |
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23.
What’s the major reason
that affects the length of
the recording time? |
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The
number of camera
for recording
input, the sum of
all cameras’
recording rates,
recording mode
(continuous
recording or
motion detection
recording), the
average size of
the recording
files, the
capacity of the
installation hard
disk will affect
the length of the
recording time. |
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| 02. |
A
brief calculating
way on the length
of recording time:
The whole capacity
of hard disk /
(the average size
of the recording
files X the sum of
all cameras’
recording rates)
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24.
How to set the motion
detection recording? |
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| 01. |
Set
the Sensitivity
and Differentia of
motion detection. |
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