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By
accepting delivery
of any product
delivered from
Eyeswatching
("Eyeswatching"),
you
("Customer")
agree to be bound
by the terms and
conditions listed
below. You and
Eyeswatching agree
that the following
terms and
conditions are the
exclusive terms
governing the
sales transaction
between Customer
and Eyeswatching.
Any attempt to
alter, supplement,
modify or amend
these terms and
conditions by the
Customer will be
considered a
material
alteration of this
agreement and,
therefore, are
null and void. In
addition, these
terms and
conditions are
subject to change
at any time,
without prior
written notice.
Therefore, please
check these terms
and conditions
carefully each
time you place an
order with or
accept delivery of
any goods from
Eyeswatching. 1.
EYESWATCHING
REFUND GUARANTEE
- Eyeswatching
offers our
customers a 30-day
satisfaction
replacement or
refund guarantee
on all purchases,
except:
-
Due
to
manufacturer's
policies,
Eyeswatching
can not accept
refunds or
returns on All
Software, Game
Titles, Retail
Boxed
Processors,
Notebooks,
Blank Media
Cartridges,
Printer
Cartridges,
Notebook
Batteries,
Minolta, QMS,
Cisco, IBM,
Sony, Intel,
Tektronix, NEC
and Hewlett
Packard
products.
Defective
merchandise
can be
returned to
the
manufacturer
directly.
There is
likewise no
replacement or
refund
guarantee
covering any
product that
is affected by
any "Year
2000"
compliance
problem.
However,
to take advantage
of Eyeswatching's
return guarantee
policy, Customer
agrees to comply
with
Eyeswatching's
Product Return
Procedure a set
forth below. Any
breach of
Eyeswatching's
Return Policy
Procedure will
result in the loss
of Eyeswatching's
replacement/return
guarantee.
Furthermore, all
return shipments
not in compliance
with these
instructions will
be rejected.
Product
Return Procedure:
-
To
return a
product based
upon
Eyeswatching's
replacement/return
guarantee, you
must call or
e-mail our
Returns
Department and
obtain a
Return
Merchandise
Authorization
("RMA")
number within
the guarantee
return period
for the
product
(described
above).
Eyeswatching
will not
accept returns
without prior
authorization
and an RMA
number. Once
issued, RMA
numbers are
valid for 15
days within
which return
products must
be received by
Eyeswatching.
RMA numbers
will not be
extended or
reissued.
Customer
should
prominently
display the
RMA number(s)
on the
shipping label
of boxes
containing the
returned
product.
-
Customer
is solely
responsible
for shipping
any returned
product to
Eyeswatching.
Customer
agrees to use
only reputable
carries
capable of
providing
proof of
delivery and
insurance for
the entire
value of the
shipment.
Customer
agrees to bear
all shipping
charges and
all risk of
loss for the
return product
during
shipment.
Customer
agrees that
all returned
products will
be 100%
complete, in
re-saleable
condition, and
will include
the original
packaging
material,
manuals, blank
warranty
cards, and
other
accessories
provided by
the
manufacturer.
If any
component of
the returned
product is
missing,
Eyeswatching's
Return
Procedure will
be breached
and
Eyeswatching
will reject
the entire
return or may
choose to
impose
additional
charges
against the
customer for
replacement of
the missing
component.
-
Eyeswatching
will not
refund to
Customer the
original
shipping
charges. In
addition,
Eyeswatching
will assess a
15% restocking
fee against
the Customer's
account on all
non-defective
returns for
refund.
2.
WARRANTIES
Eyeswatching
warranty all it's
products for a
full one year
warranty from the
date of the
invoice. customers
can purchase
extended warranty
on certain
products only.
Product under
warranty must
follows the
procedures for
return for repair
or
replacement.
4.
LIMITATION OF
LIABILITY
IN
ALL CIRCUMSTANCES
Eyeswatching'S
MAXIMUM LIABILITY
IS LIMITED TO THE
PURCHASE PRICE OF
THE PRODUCTS SOLD.
Eyeswatching SHALL
NOT, UNDER ANY
CIRCUMSTANCES, BE
LIABLE UPON A
CLAIM OR ACTION IN
CONTRACT, TORT,
INDEMNITY OR
CONTRIBUTION, OR
OTHER CLAIMS
RELATING TO THE
PRODUCTS IT SELLS
WHICH EXCEEDS THIS
LIABILITY LIMIT.
Eyeswatching SHALL
NOT BE LIABLE FOR
THIRD PARTY CLAIMS
FOR DAMAGES
AGAINST THE
CUSTOMER, OR FOR
MALFUNTION,
DELAYS,
INTERRUPTION OF
SERVICE, LOSS OF
BUSINESS, LOSS OR
DAMAGE TO
EXEMPLARY DAMAGES,
WHETHER OR NOT
Eyeswatching IS
APPRISED OF THE
POSSIBILITY OF
SUCH CLAIMS OR
DAMAGES. 5. GENERAL TERMS AND CONDITIONS
Payment
Terms; Orders:
An order is not
binding upon
Eyeswatching until
it is accepted;
Eyeswatching must
receive payment
before it will
accept an order.
Payment for
product(s) ordered
is due prior to
shipment. Customer
can make payment
by credit card,
wire transfer, or
some other method
prearranged with
Eyeswatching. You
agree to pay the
amount(s) due as
specified on the
invoice, and you
agree to pay
interest on all
past-due sums at a
rate of 1.5% per
month or the
highest rate
allowed by law,
whichever is
greater.
Shipping
Charges:
Your total cost
for purchase of
any product will
include shipping
and handling
charges shown on
the Eyeswatching
invoice.
Price
Protection:
Our website is
updated frequently
to ensure that
you'll view the
latest products
and pricing
available, and
that you receive
all of the latest
savings. At the
time you make a
purchase you agree
to the listed
price. We are
unable to make a
price adjustment
after an order has
shipped. However,
if you notify
Eyeswatching prior
to the shipment of
your order, we
would be happy to
make the price
adjustment for
you.
Title;
Risk of Loss:
Eyeswatching will
arrange for
shipment of
ordered product(s)
to the Customer,
Free On Board
(F.O.B.) shipping
point, meaning
title to the
product(s) --
excepting
software-- and
risk of loss
passes to the
Customer upon
delivery to the
carrier.
Eyeswatching
reserves a
purchase money
security interest
in the product(s)
until its receipt
of the full amount
due. Customer
agrees to allow
Eyeswatching to
sign appropriate
documents on
Customer's behalf
to permit
Eyeswatching to
protect its
purchase money
security interest.
Title to software
will remain with
the licensor(s).
All software is
provided subject
to the license
agreement of the
software maker.
Customer agrees to
be bound by any
software license
agreement once the
seal on the
package is broken.
Eyeswatching will
advise Customer of
estimated shipping
dates, but
Eyeswatching will,
under no
circumstances, be
responsible for
delays in
delivery, and
associated
damages, due to
events beyond its
reasonable
control, including
without
limitation, acts
of God or public
enemy, acts of
federal, state or
local government,
fire, floods,
civil
disobedience,
strikes, lockouts,
and freight
embargoes.
Governing
Law and
Jurisdiction:
Any dispute
arising out of or
related to these
Terms and
Conditions or the
sales transaction
between
Eyeswatching and
Customer shall be
governed by the
laws of the State
of
California
, without regard
to its conflicts
of law rules.
Specifically, the
validity,
interpretation,
and performance of
this agreement
shall not be
governed by the
United Nations
Convention on the
International Sale
of Goods.
Eyeswatching and
Customer consent
to the exclusive
jurisdiction and
the venue of the
State Courts of
the State of
California
,
Los Angeles
County
, to resolve any
dispute between
them related
hereto, and the
parities waive all
rights to contest
this exclusive
jurisdiction and
venue of such
Courts. Finally,
the Customer also
agree not to bring
any legal action,
based upon any
legal theory
including
contract, tort,
equity or
otherwise, against
Eyeswatching that
is more than one
year after the
date of the
applicable
invoice.
Severability:If
any provision
contained in this
agreement is or
becomes invalid,
illegal, or
unenforceable in
whole or in part,
such invalidity,
illegality, or
unenforceability
shall not affect
the remaining
provisions and
portions of this
agreement, and the
invalid, illegal,
or unenforceable
provision shall be
deemed modified so
as to have the
most similar
result that is
valid and
enforceable under
applicable
California law.
Waiver:
The failure of
either party to
require
performance by the
other party of any
provision of this
agreement shall
not affect in any
way the first
party's right to
require such
performance at any
time thereafter.
Any waiver by
either party of a
breach of any
provision in this
agreement shall
not be taken or
held by the other
party to be a
continuing waiver
of that provision
unless such waiver
is made in
writing.
Entire
Agreement:
These terms and
conditions,
together with the
Eyeswatching's
invoice respecting
the products
ordered by
Customer, are the
complete and
exclusive
agreement between
Eyeswatching and
Customer, and they
supersede all
prior or
contemporaneous
proposals, oral or
written,
understandings,
representations,
conditions,
warranties, and
all other
communications
between
Eyeswatching and
Customer relating
to the subject
products. This
agreement may not
be explained or
supplemented by
any prior course
of dealings or
trade by custom or
usage.
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